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I’m guessing I’m probably going to need to cancel my Spotify Student account for a second time, re-subscribe, and try and link to a new Showtime account. If I knew how to unlink the Showtime account, I certainly would’ve tried that already. Neither Spotify nor Showtime offer a way to do this on either of your sites/apps, and when I contacted Showtime customer support, they told me this needs to be fixed on your end, not theirs. I know you said to unlink my Showtime account, but the reason I started the inquiry is exactly because I don’t know how to do that. I guess the existing account is still linked to Spotify no matter what email address I change it to. I still get a full price trial offer from them even though I am signed out everywhere. I’ve tried changing emails, then trying to open a new Showtime account again with the same email as I use for Spotify, and still no joy. I followed the instructions on how to link Showtime if you already had an existing account exactly as instructed on your website in the official FAQ.

I did have a Showtime subscription before signing up for the Spotify deal, but it was already cancelled and ending when that took effect. Unfortunately, I searched all the threads I could find on the subject before starting this new one of my own, and already tried all the different things that were in the particular thread you included the link to. Thank you for your efforts to help so far. I've had zero problems with Hulu, but can't seem to get the Showtime issue fixed.Īny help would be most appreciated!! Thanks in advance! I even tried changing my login there to another email address to see if it would fix the problem, but no luck. Is anyone else having the same problem as I am with Showtime? I can't keep contacting Spotify to cancel and restart my account just to get Showtime to work, especially when it only accepts my credentials as paid/active for one day. That's right-Showtime worked for one day again, and then started giving me the "7-Day Trial" offer the very next day, and showing my account as expired in their system. The customer service rep asked me to log into Showtime to see if the problem was fixed, and it was.For one day. What they did was to have me cancel, then restart, my Student Premium account in order to reset the other services.

Contact Spotify." I finally did contact Spotify, who were wonderfully helpful. I tried contacting Showtime customer service a number of times and every instance they would give me a reply which was essentially "Not our problem. In my account details, it would show "Expired-Billed Through Spotify". Afterward, I kept getting greeted with a "7-Day Trial for $10.99" screen every time I logged into their site, no matter what device I used. After I signed up for Student Premium, my Showtime subscription worked for exactly one day.